Terms of Service

1. Eligibility

You must be at least 13 years old to use Altiora. By using the App, you represent that you meet this age requirement and that you have the legal capacity to enter into these Terms. If you are under the age of majority in your jurisdiction, you may only use the App with the consent of a parent or legal guardian who agrees to these Terms on your behalf.

2. Your Account

To use most features, you must create an account using a valid email address. You are responsible for:

Providing accurate information
Keeping your login credentials secure
All activity that occurs under your account

You must notify us promptly at altioraapp@gmail.com if you suspect unauthorized access to your account. We are not liable for losses caused by unauthorized use of your account.

3. What Altiora Is

Altiora is a self-improvement and educational app focused on social confidence, communication, and related soft skills. The App provides:

Lessons, terms, and explanations
AI-generated quiz questions and practice activities
Progress tracking, streaks, energy, and gamification features
Optional journaling and personal reflection tools
Paid subscription features

Altiora is an educational and self-improvement product. It is not therapy, counseling, medical advice, psychological advice, or a substitute for care from a licensed professional. If you are experiencing a mental health crisis or need professional support, please contact a qualified professional or your local emergency services.

4. Subscriptions, Trials, and Payments

4.1 Free and Paid Features
Altiora offers both free features and paid subscription plans. Paid features may include unlimited energy, additional content, or other enhancements described at the time of purchase.

4.2 Free Trials
We may offer a free trial to new subscribers. Each user is entitled to one free trial. After your trial ends, you will be charged the applicable subscription fee unless you cancel before the trial ends. We reserve the right to determine your eligibility for a free trial and to withdraw or modify trial offers at any time.

4.3 Billing
Subscriptions are billed through Apple (App Store), Google (Play Store), or Stripe (web), depending on how you sign up. Your subscription will automatically renew at the end of each billing period unless you cancel it before renewal. Prices may change; if they do, we will notify you in advance.

4.4 Cancellation
You can cancel your subscription at any time:

iOS: through your Apple ID subscription settings
Android: through your Google Play subscription settings
Web: through your Stripe-managed billing portal in the App

Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date.

4.5 Refunds
Except where required by law, all payments are non-refundable. Refund requests for App Store or Play Store purchases must be submitted directly to Apple or Google, as we cannot process refunds on their behalf.

5. Energy System and In-App Mechanics

The App uses an energy system to pace your practice. Energy refreshes daily for free users and may be unlimited for subscribers. Energy, streaks, progress, and other in-app items have no monetary value, cannot be exchanged for cash, and may be modified, reset, or removed at our discretion as part of ongoing product changes.

6. AI-Generated Content

Parts of the App use artificial intelligence (currently OpenAI) to generate quiz questions, explanations, and other content. You understand and agree that:

AI-generated content may occasionally be inaccurate, incomplete, or outdated
You should not rely on AI-generated content as professional, medical, legal, or financial advice
We are not responsible for errors in AI-generated content, although we work to improve quality and offer a flag system for you to report problems

If you encounter an inaccurate or inappropriate question, please use the in-app flag feature so we can review it.

7. User Conduct

You agree not to:

Use the App for any unlawful purpose or in violation of these Terms
Attempt to reverse engineer, decompile, or extract the source code of the App
Bypass, disable, or interfere with security or energy-limiting features
Use automated systems (bots, scrapers, scripts) to access the App
Create multiple accounts to exploit free trials, energy limits, or promotions
Upload content that is illegal, harassing, defamatory, hateful, sexually explicit, or infringing
Attempt to access data, accounts, or systems you are not authorized to access
Interfere with other users' use of the App
Use the App to harm yourself or others

We reserve the right to suspend or terminate any account that violates these rules.

8. User-Generated Content

If the App allows you to create content — such as journal entries, notes, or free-text responses — you retain ownership of that content. By submitting content to the App, you grant Altiora a non-exclusive, worldwide, royalty-free license to store, display, and process that content solely to operate and provide the App to you. We do not use your personal content to train AI models or share it with third parties except as described in our Privacy Policy.

You are solely responsible for the content you create. Do not submit anything you do not have the right to share.

9. Intellectual Property

All content in the App that is not user-generated — including lessons, terms, explanations, curriculum, visual design, logos, code, and the Altiora name — is owned by Altiora App or our licensors and is protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use, subject to these Terms. You may not copy, distribute, modify, or create derivative works from our content without our prior written permission.

10. Third-Party Services

The App relies on third-party services, including Supabase (backend), OpenAI (AI content), Stripe (payments), and the Apple App Store and Google Play Store (distribution and payments). Your use of those services may also be subject to their own terms and privacy policies. We are not responsible for third-party services.

11. Termination

You may stop using the App at any time and delete your account from the Profile tab. We may suspend or terminate your access to the App, with or without notice, if we believe you have violated these Terms, created risk for us or other users, or for any reason permitted by law. Upon termination, your right to use the App ends immediately. Sections of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and dispute resolution — will survive.

12. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not guarantee that:

The App will be uninterrupted, secure, or error-free
Content will be accurate, complete, or up-to-date
Defects will be corrected
The App will achieve any particular outcome for you, including improvements in social confidence or communication

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALTIORA APP AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for all claims arising out of or relating to these Terms or the App will not exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Altiora App and its officers, employees, and agents from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the App, (b) your violation of these Terms, or (c) your violation of any rights of another party.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law rules. Any dispute arising out of or relating to these Terms or the App will be resolved exclusively in the state or federal courts located in California, and you consent to personal jurisdiction in those courts.

If you are a consumer in the European Union, United Kingdom, or another jurisdiction with mandatory consumer protections, nothing in this section deprives you of protections you cannot waive under applicable law.

16. Apple App Store Additional Terms

If you downloaded the App from the Apple App Store, the following additional terms apply:

These Terms are between you and Altiora App only, not Apple. Apple is not responsible for the App or its content.
Your license to use the App is limited to use on Apple-branded devices you own or control, consistent with the Apple Media Services Terms.
Apple has no obligation to provide maintenance or support for the App.
In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple has no other warranty obligations.
Apple is not responsible for addressing any claims relating to the App, including product liability, legal compliance, or intellectual property infringement.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. Google Play Additional Terms

If you downloaded the App from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the App.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you in the App or by email before the changes take effect. Your continued use of the App after the effective date of the updated Terms constitutes your acceptance of them.

19. Miscellaneous

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Altiora App regarding the App.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
No Waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms at our discretion.

20. Contact Us

If you have any questions about these Terms, contact us at:

Email: altioraapp@gmail.com
Jurisdiction: California, United States of America